William Hill
Sun Aug 01, 2010 |
Hi all,
We were installing the OHS WebGate and it failed at step while configuring the WebGate connecting to Access Server. We are able to telnet the access server port from webgate machine and it works fine. The oblog.log of WebGate shows the below error.
The AccessGate is unable to contact any Access Servers.” raw_code^301
2010/07/12@17:01:38.000695 471274 0 ACCESS_GATE ERROR 0×0000151A /export/home2/abuild/Oblix/10142ce/palantir/webgate2/src/isprotected.cpp:219 ”Failure to connect to Access Server”
Now, I have checked the status of Access Server and found its up and running. Even the restart of Access Server could not help. I have then checked the time of both OAM Access Server and WebGate machines and I found that they are in different timezones and thus resulting in Access Server connection failure. Upon making both servers in sync with time, the webgate installation went smoothly.
Hence it is always a pre-requisite step to ensure both the machines of WebGate and Access Server to have time synchronization. |
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